Digital Account Manager
Be the driving force behind some of the UK and Europe’s most exciting digital brands.
Location: Newcastle Upon Tyne (Hybrid: 3 days office / 2 days home)
Salary: Competitive, based on experience
Level: Midweight / Experienced Account Manager
Type: Full-time, Permanent
We’re Inspired - a high-growth digital performance agency with a 20-year track record of delivering commercial success for brands across the UK, Europe, and the US.
With a 40+ strong team - including specialists across SEO, PPC, content, digital PR, and design, as well as two development teams - we have the depth, experience, and agility to deliver real commercial impact.
As we prepare to launch our new brand and website, we’re entering the next chapter - and we’re looking for a Digital Account Manager who’s ready to take the reins of some of our most high-profile B2C, B2B, and eCommerce accounts.
This is not your average AM role. You’ll have real autonomy to shape the digital direction of your clients, working with talented delivery teams to craft bold strategies, integrated marketing campaigns, and measurable growth. From premium consumer brands to global industry leaders, you’ll be the bridge between client ambition and digital excellence.
What you’ll do:
- Lead and grow a portfolio of multi-sector accounts across PPC, SEO, content, digital PR, and design.
- Be the strategic heartbeat of your clients - defining campaign direction, translating commercial goals into actionable plans, and reporting results that matter.
- Work closely with delivery teams to bring integrated campaigns to life - on time, on budget, and on brief.
- Build relationships that last. Your clients will see you as a trusted partner, not just a project manager.
- Identify opportunities for upsell, cross-sell and innovation across every touchpoint.
Who we’re looking for:
You’re someone who thrives in a fast-paced, ever-evolving agency environment - managing multiple clients, spinning multiple plates, and keeping your cool under pressure. You know how to lead with clarity, work cross-functionally with creative and performance teams, and build long-term relationships that drive real growth.
Ideally, you’ll bring:
- Marketing agency experience, with a proven track record of managing multiple client accounts across a range of sectors (B2C, B2B and eCommerce).
- Confidence reviewing reports and analysing performance data to translate insight into meaningful actions and optimisations.
- Strong skills in producing and delivering presentations, whether it’s a monthly performance review, campaign proposal, or strategic growth plan.
- A solid working knowledge of GA4 and how to extract what matters for your clients.
- A sharp ability to brief internal teams clearly and strategically - aligning activity to KPIs, business goals, and budgets.
- Natural communication skills - whether you're writing a report, chairing a client meeting, or briefing a designer - and comfortable interacting with stakeholders at all levels.
- A genuine passion for digital marketing and driving performance. You're not here to tick boxes - you want to make an impact.
If you’re agile, commercial, curious, and obsessed with outcomes - this is the role for you.
What’s in it for you?
We’ve built a culture we’re proud of - with great perks, meaningful work, and a genuinely collaborative team who believe in each other:
- Commission / Bonus Scheme - Earn more through our performance-linked scheme based on client success, retention, and growth
- Private Healthcare - Take care of your physical and mental wellbeing, with premium cover provided
- 22 Days Holiday + Bank Holidays - Plus, we shut down over Christmas so you can fully switch off
- Your Birthday Off - Enjoy a day off on us to celebrate
- Optional Hybrid Working - 3 days in the office, 2 days remote
- Flexible Hours - Core working hours with freedom to start and finish when it works best for you
- Parkside HQ - Work from our bright, creative space overlooking Heaton Park
- Free Parking - No city centre stress or extra expense
- Monthly Team Lunches - Discover international cuisine with the team
- Staff Socials - From bar tabs and crazy golf to total warrior and beyond
- Cycle to Work Scheme - Save money and stay active
Why now?
Because this is just the beginning. With a full rebrand, a brand-new website, and big plans for the next 12 months - this is your chance to be part of something special.
You’ll help shape the future of the agency and the success of our clients. You’ll work on brands people talk about. You’ll be proud of the results you achieve - and the people you achieve them with.
Ready to be Inspired?
Apply now with your CV and a quick intro telling us why you're the perfect fit.
